Nick Kocz's Ridiculous Words
  • SM Thayer
  • About
  • Writing
  • Contact
  • Blog

Something of a Disaster at the Hotel Roanoke

12/29/2024

 
Picture
The constant need to limit the kind of places and public situations where I can take my young adult son with special needs is really getting to me.

It’s hard.

Tonight was something of a disaster.

My oldest son is 25, intellectually disabled, autistic, and schizophrenic. I try not to expose him to situations that might freak him out. His morning meds usually wear off by mid-afternoon, by which point he starts talking to himself. Constantly. He asks a lot of questions and flaps his hands excitedly for no apparent reason whatsoever. People don’t feel comfortable around him, so I’m also careful not to take him places where others might be freaked out by him.

Today, like we do virtually every year, my family went to see the Christmas trees at the Hotel Roanoke, which were awesome. There were four of us—my wife, my intellectually-disabled son, my youngest son (19) and me. My intellectually disabled son likes Christmas trees. This year, he especially liked the Dr. Seuss-themed Christmas tree.

Afterward, we thought about eating at The Regency Room, the Hotel Roanoke’s fine-dining restaurant. Before going inside, we studied the menu. My intellectually disabled son has particular tastes. Many foods he will not tolerate. He likes mac n’ cheese. And pizza. Lord, how he likes pizza. But he also likes chicken and (in moderation) salmon, both of which were on the Regency Room menu.

It was just after 5:10 p.m.

The four of us asked for a table. The Regency Room is huge. At that hour, it was also virtually deserted. The restaurant had only opened for dinner service at 5:00 pm.  There were literally dozens of empty tables. So many empty tables that I figured the chances of my intellectually disabled son disturbing another diner was minimal.

Still, the maître d'hôtel consulted a seating chart.

My son asked if the restaurant served pizza.

“No, we do not,” the maître d'hôtel responded.

“Do you have mac-and-cheese?” my son asked.

Something in maître d'hôtel’s glance shifted. “No. No we do not have mac-and-cheese,” he said.

I asked my son to stop asking questions but people who are intellectually disabled, autistic and schizophrenic do not always heed such requests. In quick succession, he asked again if the restaurant served pizza and mac-and-cheese. He did not raise his voice. Nor was he rude. If he had not just asked the same thing seconds earlier, this second round of questions would not have raised anyone’s eyebrows.

But, alas… the maître d'hôtel...  He blinked. And then he said, “We do not have a table available. We will not have a table available for thirty minutes.”

Mind you, I kid you not… there must’ve been thirty empty tables in his restaurant when he said this.

And then he looked at me and said that my son could get what he wants at another (lesser) restaurant within the hotel.

He said this as if he thought he was doing us a favor but, honestly, what he was doing was plain outright discrimination. He was treating my family of four as second-class citizens because one member of our party exhibited signs of neurodiversity and had the audacity to ask—not once, but twice!—whether his establishment deigns to serve plebian fare.

I know this incident probably strikes many of you as, well, a first-world problem. But stuff like this happens all the time. I’m so sick of people shooting us nasty glances whenever my son says or does something awkward. Over time, you begin to feel as if you have no right to expect decency and respect from other people, only dirty looks and disdain. It takes a toll, affects one’s self-worth.

I’ve been thinking about this event for hours now, twisting and turning it in my mind every which way. The maître d’hôtel had been very specific: there wouldn’t be a table available for us for thirty minutes. He must’ve thought he was very clever—he didn’t refuse to serve us per se (which I guess might be illegal?) but merely made it extremely inconvenient for us to eat there in a timely fashion.

I’ll also confess something:

As we walked out of the Hotel Roanoke, my intellectually disabled son started asking me what happened. There was an urgency to his voice. He flapped his hands. He had the sense that he’d done something wrong. That, in effect, the reason we couldn’t eat at The Regency Room had something to do with the questions he asked about pizza and mac-and-cheese.

This is shameful of me.

I told my son that he should’ve been quiet. That he shouldn’t have asked those questions. That he should’ve kept his mouth shut. That, in effect, it was all his fault that we had to go elsewhere.

He told me he was sorry. He told me he didn’t mean to misbehave.

By the time we got to the car though, I realized I was wrong.

My intellectually disabled son wasn’t at fault. He was just being himself. How can you fault someone who is just being himself?

No—the person at fault was the maître d’hôtel. He looked at my son and prejudged him to be more trouble than however much money his restaurant would’ve made by serving us. Which is crazy, because we probably would’ve spent a small fortune there tonight. Instead, that guy needs some sensitivity training. Judging by the speed in which he lied about no tables being available for us, my hunch is that this wasn’t the first time he cost his restaurant a few hundred dollars.

Postscript:

So… we drove back to Blacksburg from Roanoke. For dinner, we ate at Preston’s. And, needless to say, my intellectually disabled son was well-mannered. Delightful, actually. He enjoyed his crab hushpuppies, chicken wings, and country ham carbonara tremendously. The whole family had a fantastic time. We told our server what had happened to us at the Hotel Roanoke. She was aghast. She couldn’t believe something like that could happen at any half-decent place.

    Categories

    All
    Adam Johnson
    Alan Cheuse
    Alexander Solzhenitsyn
    Alexi Zentner
    Amber Sparks
    Amy Rowland
    Andrew Wylie
    Andy Warhol
    Anna Snoekstra
    Ann Patchett
    Arsène Wenger
    Aubrey Hirsch
    B.A. Paris
    Barack Obama
    Ben Fountain
    Ben Marcus
    BEST DAY EVER
    Bob Dylan
    Book Reviews
    Bryan Furuness
    Cathy Day
    Children Of Paradise
    Chimamanda Adichie
    Christine Butterworth-McDermott
    Christopher Brown
    Daniel Patrick Moynihan
    Dave Housley
    David Bowie
    David Foster Wallace
    David Lynn
    Donald Barthelme
    Donald Trump
    Don't You Cry
    Ed Falco
    E.M.Forster
    Emma Chapman
    Emmanuel Adebayor
    Failed State
    Flannery O'Connor
    Flash Fiction
    Frank Conroy
    Fred D'Aguiar
    F. Scott Fitzgerald
    Gabriel Blackwell
    George Harrison
    George Saunders
    Gillian Flynn
    Girija Tropp
    Harper Lee
    Heart
    Hillary Clinton
    Hotel Roanoke
    I Will Never Leave You
    Jacob Appel
    James Lasdun
    James Tadd Adcox
    Jane Fonda
    Jeff Ell
    Jenniey Tallman
    John Cusack
    John Lennon
    John Updike
    Joyce Carol Oates
    J. Robert Lennon
    Julie Lawson Timmer
    Kaira Rouda
    Kate Atkinson
    Keith Banner
    Kenyon Review
    Kim Jong Il
    Kyle Minor
    Lance Olsen
    Len Kuntz
    Lenny Dykstra
    Leslie Pietrzyk
    Lily Hoang
    Lisa Jewell
    Lou Reed
    Luke Geddes
    Mary Kubica
    Melissa Febos
    Milan Kundera
    Molly Gaudry
    Nicholson Baker
    Notes For My Biographer
    Pablo Picasso
    Paula Hawkins
    Paul Maliszewski
    Paul Mccartney
    Philip Roth
    REAL: Regarding Arts & Letters
    Regency Room
    Richard Peabody
    Rick Moody
    Robert Kloss
    Robert Smartwood
    Roxane Gay
    Shirley Hazzard
    S.J. Watson
    S.M. Thayer
    SM Thayer
    Stéphane Hessel
    Stuart Dybek
    Submission Fees
    Sven Birkerts
    Tadeusz Borowski
    The Beatles
    The Fall Guy
    The Girls In The Garden
    The Good Girl
    The Official Catalog Of The Library Of Potential Literature
    Thomas Mallon
    Tim O'Brien
    Tony Earley
    Umberto Eco
    Virginia Woolf
    Wells Tower
    Willem De Kooning
    Working Class Hero

    Archives

    December 2024
    January 2021
    August 2018
    January 2018
    January 2017
    December 2016
    November 2016
    August 2016
    July 2016
    May 2016
    March 2016
    February 2016
    January 2016
    September 2015
    February 2015
    November 2014
    September 2014
    July 2014
    May 2014
    April 2014
    March 2014
    February 2014
    December 2013
    November 2013
    May 2013
    March 2013
    December 2012
    November 2012
    June 2012
    May 2012
    April 2012
    December 2011
    November 2011
    October 2011
    August 2011
    July 2011
    June 2011
    May 2011
    April 2011
    March 2011
    February 2011
    January 2011

    RSS Feed